In order to optimize the processing of your request, please provide the following information: '
-1 Platform : Production or Acceptance .
-2 Name / Url of your partner / agency
-3 Example of file number .
-4 Date / time / minutes of anomaly .
-5 Complete screen copy with the application's browser url
-6 Action taken previously before arriving at this technical error .
=> A member of our Concentrix support team will respond as soon as possible.